Community Crisis Centre
Hôtel-Dieu Grace Healthcare’s (HDGH) Community Crisis Centre of Windsor-Essex County works in partnership with community social agencies to provide crisis response services to individuals 16 years of age and older who are experiencing an acute mental illness and/or psychosocial crisis.
Goals
The mission of the Community Crisis Centre is to provide intervention services 24 hours a day, seven days a week to individuals who require immediate assessment, psychosocial intervention, medical intervention, and support.
Available Crisis Services
- 24 hour Crisis Telephone Line
519.973.4435
- Walk-in Service
Community Crisis Centre within the Transitional Stability Centre
744 Ouellette Ave.
8:00 a.m. to 8:00 p.m. 7 days/week
- Follow-up crisis counselling and referrals
Cost
HDGH’s Community Crisis Centre is funded by the Ministry of Health and Long-Term Care. Services are provided at no cost to you upon presentation of a valid OHIP card.
Contact
Community Crisis Centre
Crisis and Mental Wellness Centre
744 Ouellette Ave.
Windsor, ON, N9A 1E1
Phone
519.973.4435
Families’ and Friends’ Role in Promoting Safety
Family members and friends play an important role in patient safety. Encouraging attendance of appointments, taking medications and asking to be involved in understanding and facilitating treatment plans is recommended among family members and friends. If family members and friends have serious concerns about a loved one’s safety and well-being please utilize emergency (911) or crisis hotline (519-973-4435) services or locations (nearest emergency room or crisis centre) as needed. You are always allowed to provide us with information however we may not be able to relay information/feedback to you directly. For any important messages the hospital contact information is provided on this website under the Contacts link. Thank you for your role in promoting safety.